Terms and Conditions

Trolleyscan (PTY) Ltd is a designeer, manufacturer, developer and seller of Radio Frequency Identification (RFID) Equipment

Delivery policy

Subject to availability and receipt of payment, requests will be processed within three weeks and handed to a courier for delivery where delivery will be confirmed by way of waybill number. Delivery costs will be added to the cost of the systems. Orders and payments will be acknowledged within 24 hours by email.

Return and Refunds policy

The provision of goods and services by Trolleyscan (PTY) Ltd is subject to availability. In cases of unavailability, Trolleyscan (Pty) Ltd will refund the client in full within 10 days. Equipment is built to order. Buyer may cancel order within 7 days of receiving order acknowledgement from Trolley Scan (Pty) Ltd and receive a full refund. Goods delivered may not be returned for refund.

Customer privacy policy

Trolleyscan (PTY) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Trolleyscan (Pty) Ltd bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Trolleyscan (PTY) Ltd via PayGate (Pty) Ltd who are the approved payment gateway. PayGate is a licensed System Operator with the Payments Association of South Africa (PASA). PayGate is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Trolleyscan (PTY) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

Trolleyscan (PTY) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Trolleyscan (PTY) Ltd chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
Trolley Scan (Pty) Ltd
234 Regent Street East
Observatory
2198
SOUTH AFICA

Variation

Trolleyscan (PTY) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Trolleycan (Pty) Ltd based in South Africa with registration number 1995/011645/07.

Directors

Mike Marsh

Trolleyscan (PTY) Ltd contact